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Architecture & Engineering
The Real Estate Adviser |
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June 13, 2002
Lessons in customer service
By TOM KELLY
The Real Estate Advisor
The Real Estate Advisor
The woman walked into a downtown clothing store and tossed two automobile tires on the counter.
“These are regular tires, and I wanted snow tires,’’ the woman said. “I’d like to have my money back.”
. . .
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Previous columns:
- Seniors can get help with repairs, 06-06-2002
- WaMu's new loan offers flexibility, 05-30-2002
- New home agents often left out in the cold, 05-23-2002
- List vs. sale price stats need scrutiny, 05-16-2002
- What's in a zip code?, 05-09-2002
- Beware of phantoms, 05-02-2002
- More bodies may not help loan chances, 04-25-2002
- Net tips from an auction queen, 04-11-2002