 |
Subscribe / Renew |
 |
Contact Us |
| ► Subscribe to our Free Weekly Newsletter | |
Construction Bids
| home | Welcome, sign in or click here to subscribe. | login |
Technology
The Client Coach How to build strong business relationships |
Subscriber content preview
June 26, 2002
The service provider's Bill of Rights
By RANDY TUMINELLO
The Client Coach
The Client Coach
Writer’s note: Our last article provided a “Client’s Bill of Rights.” We now paint the other side of the canvas and contrast an issue rarely discussed but just as important—the rights of the professional service provider.
No one in his right mind would argue the importance of providing excellent service that responds to the needs and expectations of the client. The quality of client service should always be a key barometer for any professional’s credibility and right to practice.
. . .
To read this story in full login or purchase a subscription.
Previous columns:
- Your clients' Bill of Rights, 06-12-2002
- Overcoming the fear of presentations, 05-29-2002
- Making the most of your marketing time, 05-15-2002
- Marketing lesson at Dead Man's Gulch, 05-01-2002
- What you need to know about donuts, 04-17-2002
- Why are some clients so cynical?, 04-03-2002
- Find out what your staff really wants, 03-20-2002
- Clients' top 10 wishes may surprise you, 03-06-2002