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The Client Coach How to build strong business relationships |
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September 11, 2002
When is it time to fire a client?
By RANDY TUMINELLO
The Client Coach
The Client Coach
While I’m not the type to readily recommend the burning of a bridge, there are occasions when the only option is to get out the blowtorch!
Although rare, there are some clients that should be fired. I reserve this category for those who are callous in their dishonesty or who demonstrate an utter disrespect for their fellow human beings with an uncontrollable temper that indiscriminately spews out the venom of emotional and verbal abuse. No fee is worth the price of one’s dignity and self-respect.
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Previous columns:
- A marketing lesson from outer space, 08-14-2002
- Lessons in leadership from an ant, 07-24-2002
- How to write a winning proposal, 07-10-2002
- The service provider's Bill of Rights, 06-26-2002
- Your clients' Bill of Rights, 06-12-2002
- Overcoming the fear of presentations, 05-29-2002
- Making the most of your marketing time, 05-15-2002
- Marketing lesson at Dead Man's Gulch, 05-01-2002